About Us

About PB-5 Disability Support Services

At PB-5 Disability Support Services, we focus on providing thoughtful, personalised care that respects individuality and supports genuine connection.

women in wheel chair looking at her feet

Our Story

A vision shaped by experience and compassion

The foundation of PB-5 Disability Support Services is strongly influenced by the leadership of Mary-Win, a registered nurse with over 10 years of clinical and community experience. Her background includes supporting individuals with disabilities, providing specialised care in school environments, and teaching nursing students for more than seven years.

These experiences have helped shape an approach that values kindness, patience, and attentiveness. Every interaction is guided by professional skill and genuine understanding.

Our Mission

Providing personalised support with dignity and clarity

The mission of PB-5 Disability Support Services is to deliver care that reflects the person, not just the task. We take time to understand goals, routines, preferences, and cultural needs, ensuring support plans feel natural and meaningful.

We believe that trust grows when communication is clear, choices are respected, and individuals feel included in every decision affecting their daily life.

Our Values

Support that empowers you to live your life, your way

We offer a full range of NDIS services delivered with professionalism, patience, and attention to detail:

Compassion

Caring with empathy and understanding.

Respect

Honouring each person’s choices, identity, and dignity.

Honesty

Being transparent and accountable in every interaction

Dependability

Providing support you can trust.

Communication

Keeping you informed, included, and heard.

Dependability

Providing support you can trust.

Communication

Keeping you informed, included, and heard.

carer helping a young boy on wheel chair

Why We Care

A multicultural and family-centred approach

Our team comes from diverse backgrounds where family connection holds great importance. This perspective helps us recognise the emotional, cultural, and practical needs of each individual.

Whether we are assisting with daily tasks, providing clinical nursing care, or helping someone remain connected to their community, we approach every moment with thoughtfulness and respect.

At PB-5 Disability Support Services, we focus on the whole person — their comfort, goals, preferences, cultural identity, and sense of belonging.

Get in Touch

Start your Disability Support journey with us

If you’re ready to discuss your needs or explore your options, we’re always here to help.